In today’s digital age, financial fraud has become more sophisticated and common than ever before. At Farmers State Bank, our priority is to provide you with the information and resources you need to keep your financial accounts and personal information safe. We are also here to assist you in regaining control of compromised accounts.
Tech Support Scams
Tech support fraud occurs when a scammer pretends to be affiliated with a computer software security company or an internet service provider offering technical support. They aim to gain your trust and then:
- Request remote access to your computer to change your settings, leaving your computer vulnerable.
- Sign you up for useless computer repair or warranty programs.
- Ask for credit card information to charge you for fake services — or services you could obtain for free elsewhere.
- Tempt you to install malware that can steal sensitive data such as usernames and passwords.
- Direct you to fraudulent websites to enter your credit card number and other personal information.
If someone claims to be your tech support person, hang up and contact the company directly using a phone number you know is legitimate. Beware of callers who create a sense of urgency or use high-pressure tactics, as they are likely scammers.
8 Tips to Avoid Tech Support Scams:
- Protect Your Devices: Don’t give anyone access to your computer, phone, or tablet — or your personal and financial information — unless you initiated the communication and are certain it’s legitimate.
- Scrutinize Emails: Be wary of pop-up emails with signs of fraud such as spelling and grammar errors.
- Verify Callers: Do not rely on caller ID alone to authenticate the caller. Scammers can falsify caller information.
- Stay Informed: Keep yourself updated on common fraud tactics and share this knowledge with friends and family.
- Use Trusted Contacts: Only contact technical support through verified numbers and websites.
- Install Security Software: Ensure your devices have updated security software to protect against malware.
- Monitor Accounts: Regularly check your financial accounts for any unauthorized transactions.
- Report Suspicious Activity: If you suspect fraud, report it to the relevant authorities and seek guidance from Farmers State Bank.
By following these tips, you can help protect yourself from tech support scams and other forms of financial fraud. At Farmers State Bank, we are committed to your financial security and are here to support you every step of the way.
